If your IT department struggling with the challenge of maintaining, developing, and optimizing the operation of your existing systems, feel free to contact us! Our services provide long-term sustainable, reliable solutions even in complex situations.
Enhance stability and modernize your existing systems
Feel free to reach out to us for all your software maintenance and support needs. Let us help you stabilize and modernize your systems, while minimizing operating costs.
Maintenance and support
At ARTofINFO, we recognize the critical importance of both maintenance and support. Once the enhancements have been delivered, we provide comprehensive support during system launch and assist with any inquiries related to daily usage. Additionally, you can rely on the ARTofINFO Support Team to make the error corrections promptly based on pre-defined SLAs.
We also provide maintenance and support for systems created by other parties.
Increasingly, we encounter situations where support for systems previously developed by third parties comes to an end. The original team of experts is no longer available due to termination, retirement, supplier disinterest, or bankruptcy. In these cases, we step in to take over your existing systems, ensuring their continued operation and development.
Quick and easy reporting and real-time status tracking
With the help of our “JIRA Service Management” system, you can easily submit your requests and seamlessly monitor the real-time status of your reports, with the option of automatic feedback via email.
How do ARTofINFO services help the operation of your business?
Umbrella Service
We seamlessly take over the supervision of systems developed by different suppliers. Whether it’s troubleshooting bug tickets or handling incidents, our team ensures smooth operations.
Our experienced experts help in detecting and resolving complex errors that span multiple connected systems.
Think of us as your company’s protective umbrella. We shield you from the downpour of IT problems, allowing you to focus on your core business. Our expertise guaranties the stability and reliability of your IT infrastructure.
Fire Fighting Service
If you have an unexpected IT problem, which hinders you in achieving the goal you set, our specialists will come up with a quick solution proposal. We immediately begin to identify critical problems and help to find and implement a long-term solution that is even more stable and secure.
Security Services
We provide protection against cyber threats, data leaks and unauthorized access. As part of our service, we also provide firewall management, antivirus software, intrusion detection and vulnerability assessment. We also provide guidance on the NIS Act and ensure NIS2 compliance.
Backup and Disaster Recovery
We offer solutions for preventing data loss and for recovery after system errors and disasters. We create recovery plans so that your data is always safe.
Infrastructure
We help your company to identify the ideal infrastructure setup. From network architecture to hardware choices, we ensure what best suits your business needs. However, our work does not end here, you can rely on us as a reliable partner in the optimization, operation and support of your infrastructure.
Cloud Services
They include services such as cloud storage, virtual servers and software as a service (SaaS, PaaS, IaaS). We handle cloud infrastructure, migration and optimization.
Consultation
As part of our consulting service, we provide strategic guidance regarding IT infrastructure, technology adoption and digital transformation. We help IT align with your goals!
DevOps
It is essential for the delivery of better and more reliable products, since maintaining the stability and reliability of the system. DevOps enables the connection of development and operation, the integration of IT processes and automation, which affects the life cycle of applications from design to operation. Cloud-based solutions provide greater accessibility and flexibility.
Remote Monitoring and Management (RMM)
RMM remotely monitors IT systems to identify problems. It automates routine tasks and ensures system health.
On-Site Assistance
Our On-Site service allows us to dispatch our experts to solve complex problems that cannot be resolved remotely. This ensures swift and effective problem-solving, directly at your location.
Meet Our Clients
Free consultation!
With the help of our experts, we provide a free consultation workshop to find out exactly how we can support your business!